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Tutorials | Pricing | Devices | Fax | Mobility | Customer Administration Portal | Terms and Conditions


More Features, More Innovation, More Productivity

MTC VIP is more than a phone system; it's a complete communications solution that gives businesses the ability to be accessible anytime, anywhere, on any device. You can now take advantage of integrated mobility and collaboration tools without the cost of maintaining expensive on-site equipment. Easy to personalize and easy to use, MTC VIP will link everyone in your company, allowing you to communicate more efficiently and effectively. And, just like everything we do, you can count on expert installation, thorough training and local personal service.

Productivity Features
Simultaneous ringing, find me/follow me, voicemail-to-email, web meetings, desktop sharing and seamless integrated mobility are just a few of the features this solution offers. It all can be personalized for each user, with no on-site IT expert required. Your existing phone numbers can be ported to the new service, eliminating the need to change business collateral or contact information.

Seamless Integrated Mobility
You no longer need to be tethered to your desk. MTC VIP lets you conduct business on your smartphone, tablet or laptop – anywhere the Internet is available. Whether you have an Android or iOS device, or a Windows or Apple OS computer, our dedicated clients let you make and take calls with your work number, access contacts and share files.

Collaboration Tools
MTC VIP gives your employees an easy way to work together – whether they're in the office, at home or on the road. It starts with Instant Messaging with Presence, a way to tell at-a-glance if coworkers are available, busy, away or offline. Plus, you get file sharing, desktop sharing, video conferencing and audio conference calling with individual moderator codes.

Unlimited Local, Long Distance and International Calling
While most providers offer local and long distance calling, this solution includes unlimited local and long distance, plus international calling to 22 countries* – at no additional charge. If your company conducts business internationally, this can make a world of difference.

MTC VIP Customer Administration Portal – Powerful and Easy to Use
MTC VIP has a unique, widget-based Customer Administration Portal that makes controlling every aspect of your phone system easy. One user can be designated as administrator for the overall solution, while all others are able to manage their individual features and needs themselves.

Incomparable Customer Care
We are focused on getting your new communications solution up quickly so your business can immediately realize the productivity benefits built into our hosted solution. Our back-office systems and portals have been carefully designed to achieve that outcome, and are backed by our dedicated personnel. We stand ready to quickly respond to your needs long after the sale.

Low, Set Monthly Fees
With no on-premise system to upkeep, you simply pay a small, set fee every month. No surprises.


Hosted UC Overview


VVX 300

VVX 400

VVX 500

VVX 600



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Innovation Comes in Many Forms
To get the most out of the MTC VIP solution, you need purpose-built, full-featured, reliable devices. Our range of device options has been selected to deliver exactly that. They also represent the latest in device technology and are designed to increase the productivity of every employee in your company.

Common Features

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All the Fax
The MTC VIP Hosted Unified Communications solution has two fax options available to accommodate the needs of any of business. And both options cost less than traditional fax systems.

MTC VIP Hosted Fax
It is no longer necessary to buy and maintain a fax machine to send and receive faxes. Just add Hosted Fax to the MTC VIP system, and get all the convenience and security of a private fax machine within any browser.

All for one low monthly fee

MTC VIP Fax Line
If a company wants to keep or maintain a traditional fax machine, and leave the POTS line behind, it can add a fax line to the MTC VIP solution, and still save money every month when compared to the cost of an analog line.

All for one low monthly fee

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Conduct Business Anytime, Anywhere, on Any Device
One of the greatest benefits of MTC VIP is giving employees the ability to conduct business anytime, anywhere, on any device. With seamless integrated mobility, Instant Messaging with Presence, Find Me/Follow Me, and more, MTC VIP provides everything necessary to turn any device into a business phone. This is more than an increase in employee productivity; this means improved customer satisfaction, increased sales and, ultimately, a very positive impact on the bottom line.

Business Calls Anywhere
No longer is business tethered to the desk. With MTC VIP, business calls can be placed or received from anywhere. Find Me/Follow Me means all your devices can ring at once, or calls can follow you by ringing your devices sequentially. Call Forwarding allows calls to be forwarded from a business phone directly to any other number or device. And by entering a simple code, calls can be transferred instantly and easily.

Any Device
These days, business does not just happen on a desk phone. MTC VIP lets today's mobile workforce stay connected on desk phones, smartphones or laptops – regardless of their physical location. The MTC VIP mobility client, nCommand, allows smartphones and laptops to work with a business number or extension, including access to corporate directories and file sharing.

IM and Presence
MTC VIP goes beyond voice, providing multiple ways to communicate with coworkers. nCommand makes communication easy by automatically populating the user's contacts. Then, with just a click on any mobile device or laptop, chats are initiated with one person or a group. And Presence shows, at a glance, which coworkers are available, away or busy, and lets users easily set their own status.

Business Continuity
Whether due to a power failure or natural disaster, closing down, even for a few days, could destroy a business. MTC VIP provides the ability for every phone and device to work as a business phone, even if the entire office system is not available. Employees are able to continue to make calls from mobile devices or desktops, and settings like Call Forwarding can still be managed within the nCommand client or the Customer Administration Portal. Inbound calls will never be missed, and customers will never know the difference.

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Customer Administration Portal

The First Customer Administration Portal Actually Designed for Customers As part of the MTC VIP, we have designed the most advanced Customer Administration Portal on the market. Managing and monitoring the entire phone system and features is now easier than ever.

Historically, managing a Hosted Unified Communications system has been complicated, to say the least. The MTC VIP Customer Administration Portal, on the other hand, is completely widget-based, so managing any feature, user or service is as easy as point-and-click, drag and expand.

Full Control
The MTC VIP Customer Administration Portal is easy to use, but it's also a serious tool that provides complete control of the phone system. Administrators have full access to all users and company-level features, allowing quick and easy management without having to rely on an IT department or other external resources. Plus, changes are implemented immediately, so the real priorities of the business are never interrupted.

Every user, administrator and company uses Hosted Unified Communications differently, so we have designed the MTC VIP Customer Administration Portal to be easily personalized. Thanks to the drag-and-drop convenience of widgets, every page can display the features and information that are important to the individual user, in the order and location desired. All users are able to maximize their customer experience.

The MTC VIP Customer Administration Portal provides a clear and direct view of the entire business communications infrastructure. Businesses can monitor usage of each user in real-time, check LNP status, place new orders, view stored faxes, listen to recordings and see the status of all employees.

Easy Access
The MTC VIP Customer Administration Portal is web-based, which means it can be accessed on any browser – anywhere, anytime – via desktop computer, laptop, tablet or mobile phone.

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Customer Privacy Policy (pdf)

FCC Online Public Inspection File